1st KMH Websites

 1stKMH Web Design Looking to take your business into the next level by getting a website? Well here at 1stKMH we  do exactly that, we have an onsite Web Designer making websites for some of the most prestigous businesses in the area at very competative prices. So click here and take a look at some of our work.

Laptop Repairs

 Laptop Repairs 1st KMH Computers know the laptop repair business, we have undertaken the repair and service of almost all makes of laptop, from the well known brands of Sony Vaio , Dell , and Toshiba to bespoke specialist units.

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Second Hand Laptops

 Second Hand Laptops Here at first KMH we offer a large range of second had laptops, with top brands and low prices we can be sure you will find what you want with us. Click here to see our second hand laptops that are currently up for sale.
 Welsh Speaking Staff
Service Contracts PDF Print E-mail
1st KMH ContractsAll service provided by 1 st KMH Computers (known as we, us, our) is subject to, and by signing the maintenance agreement form, <InputClient> (Known as you, your) agree to be bound by these terms and conditions, Service provided, We will provide the service indicated within this maintenance agreement (pages 2 and 3) subject to a 12-month agreement.

Replaced parts become the property of 1 st KMH Computers. We reserve the right to inspect any equipment presented for service and to charge a diagnosis fee for equipment not covered by this agreement. We will only accept technical requests through contacting Pete Mudd, Help Desk Supervisor.

For further details please contact: Peter Mudd, Help Desk Supervisor Tel: 01267 222237 or e-mail: This email address is being protected from spam bots, you need Javascript enabled to view it Maintenance not covered by the Agreement- from 1 st KMH computers. The following services are not covered by the total charge and the contractor shall be under no obligation to provide them. If the customer requests any or all such services and the contractor in its discretion provides them or any of them then the customer shall pay therefore within 30 days of invoice at our current rate. This list is not exhaustive. Replacement of or repairs to paintwork or covers, supply or fitting of manufacturers designated consumable items to include (but not by way of limitation) ink ribbons, print heads, type heads, magnetic tape, media data carriers, batteries, disk heads, filters, cathode ray tubes, and plasma displays.

Maintenance and servicing of removable media used on the equipment. Maintenance and servicing necessitated other than by parts failure whether arising through transportation, accident, fire, water damage, flood, short circuit, lightning, weather, riot, unauthorised repairs or alterations, operating errors, insufficient cleaning, the use of an unauthorised ancillary or online equipment, fair wear and tear, or otherwise. Dismantling and re-assembly of equipment consequent upon an approved change in the location.

 Maintenance and servicing required rectifying any fault or defect that existed in the equipment prior to or at the agreement commencement date. Reconditioning the equipment. Maintenance and servicing the software. Maintenance and servicing of the equipment at times other than those in normal working hours. Any maintenance call attended by us or those authorised by us where there is deemed by us to be no fault or defect in the equipment, Any software changes by the client/clients staff unless authorised
Cost of replacement parts not covered by a warranty that we can claim refund against.

 

WARRANTIES, LIMITATION OF LIABILITY, AND DISCLAIMER, IN NO EVENT SHALL 1 st KMH COMPUTERS BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS). EVEN IF 1 st KMH COMPUTERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR CLAIM AGAINST YOU BY ANOTHER PARTY. THIS IS A SERVICE CONTRACT. EXCEPT AS SPECIFIALLY PROVIDED HEREIN, 1 st KMH COMPUTERS DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

These terms and conditions maybe modified only by a written agreement signed by you and an authorized representative of 1 st KMH Computers. You may not assign, transfer, or delegate any of your rights, duties, or obligations under the service order form without the prior written consent of 1 st KMH Computers. Any attempt by you to do so will be void. 1 st KMH Computers will not be held responsible for failure to provide service or parts due to cases beyond its control. The service offers cover for, PCs (CPU, Keyboard and monitor up to 17 inches), laser printers, notebooks. Dot matrix/inkjet printers, small peripherals and terminals – will be looked at and repaired if we incur no charges. For details of maintenance not covered by the maintenance contract please refer to page 3. The service provides: Fully comprehensive maintenance,An 8 hour response time or next working day. Dedicated fault desk/call logging system,Includes travel and labour.

If we are unable to effect repair on-site we will, at our discretion, provide a compatible loan unit while offsite repairs are being undertaken. Please note that, under the maintenance agreement, supply or fitting of manufacturer-designed consumable items (including ink, ribbons, print heads, magnetic tape, monitor tubes etc) is excluded.

 
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